We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is seeking an experienced Insurance Specialist to join our Financial Operations team to help patients understand their benefits and access affordable care. This person will be responsible for contacting insurances to verify patients’ benefits, addressing patient questions, and completing quality assurance. Insurance verification is a critical front-end operation for Rula’s revenue cycle, and this candidate will play a pivotal role in improving the accuracy and efficiency of this function, which ultimately impacts everyone at Rula: our patients, payers, providers, and internal teams.

Qualifications

• Associate or Bachelor’s Degree, or equivalent experience

• 2-3 years of insurance verification experience

• Demonstrated knowledge of insurance benefit terminology (copay, coinsurance, deductible, etc.)

• Excellent written and verbal communication skills

• Able to work a Tuesday - Saturday workweek

• Comprehensive knowledge of Healthcare Billing/Revenue Cycle

Preferred Qualifications

• Quality assurance experience

• Tech Savviness/Fluency with Google Suite, Salesforce, ZenDesk, AdvancedMD/EHR, or similar platforms

• General knowledge of behavioral health terminology

• Understanding of Medicare / Medicaid, Medigap, etc.

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP)

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.