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Director, Information Technology

SafeRide Health

SafeRide Health

San Antonio, TX, USA
Posted on Wednesday, June 5, 2024

About SafeRide Health:

SafeRide Health is a leading provider of innovative transportation solutions for healthcare organizations. Our mission is to ensure patients receive timely and safe transportation to and from medical appointments, improving access to care and patient outcomes. We are dedicated to revolutionizing healthcare transportation by leveraging technology and a commitment to exceptional customer service.

Job Description:

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support services. A technical professional, this individual will be responsible for overseeing network operations and project management. They ensure the successful execution of projects, creatively solving problems and addressing new challenges as they arise.


  • Hires and trains IT staff.
  • Schedules, organizes, and assigns projects to members of the IT team.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and per company policy.
  • Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
  • Analyzing the business requirements of all departments to determine their technology needs
  • Leads development and implementation processes for the organization’s IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, and enterprise information.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Coordinates with CISO and engineering teams to maintain heightened security posture.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Experience in controlling information technology budget
  • Excellent organizational and leadership skills
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.

Education and Experience Qualifications:

  • Bachelor’s degree in Computer Science required; master’s degree or MBA preferred.
  • At least five years of experience managing within an IT department.
  • Healthcare experience preferred.
  • Agile, PMP, CISSP and/or similar certifications preferred.


  • Competitive base salary with annual bonus potential.
  • Comprehensive health benefits package, including medical, dental, and vision coverage.
  • Retirement savings plan with employer match.
  • Company-paid parental leave after 1 year of employment.
  • Personal time off and 10 paid company holidays.

About Us:

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to intelligently deliver cost-effective, on-demand transportation, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.